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all in one place
Empower every team with intelligent automation, unified conversations, and predictive insights. Lamdesk makes it effortless to deliver personal customer experiences at scale.
10,000+ brands partner with Lamdesk
From digital natives to global enterprises, teams rely on Lamdesk to orchestrate every customer moment.
Average satisfaction score reported after 30 days on Lamdesk.
Teams automate follow-ups, hand-offs, and alerts instantly.
Marketing and CX share one workspace to drive more conversions.
Prebuilt journeys and templates let any team launch quickly.
Bring support, marketing, and revenue together with Lamdesk
Every Lamdesk product is built on a shared data layer, so conversations, automations, and analytics stay in sync. Start with what you need and expand without switching tools.
AI-first customer desk
Manage every conversation in one inbox with AI suggestions, automations, and playbooks that keep teams proactive, not reactive.
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Team Lamdesk
Growth automation
Build cross-channel journeys with AI copy suggestions and realtime performance.
- Campaign studio with predictive audiences
- Revenue dashboards powered by AI attribution
AI voice workspace
Automate inbound, outbound, and coaching from one console.
- Adaptive IVR and agent co-pilot
- Real-time QA, transcripts, and sentiment
Connect everything you already use
500+ integrations across CRM, data, marketing, and collaboration.
SOC 2 Type II · GDPR · HIPAA-ready
Enterprise-grade security and compliance handled by default, no extra modules required.
Role-based permissions, audit logs, and regional hosting keep data safe everywhere.
From sign-up to impact in less than a week
Lamdesk guides every team through setup with AI-powered checklists, data imports, and starter automations tailored to your industry.
Connect your stack
Sync CRM, messaging, and marketing data with prebuilt integrations. Lamdesk auto-maps fields and keeps data clean.
- One-click Salesforce, HubSpot, Slack, Zendesk
- CSV import assistant for historical data
Launch smart playbooks
Choose recommended automations for support, lifecycle, or revenue ops. Customize triggers with AI-generated steps.
- Templates for onboarding, upsell, retention
- AI suggests next steps based on outcomes
Measure & expand
Dashboards update in realtime across teams so you can tune workflows, add seats, and roll out new channels with confidence.
- Unified health score across CX, marketing, revenue
- Benchmarks and insights delivered weekly
Industry-specific playbooks ship with Lamdesk
Pick an industry blueprint to unlock tailored automations, reporting, and AI responses that speak your customers' language.
Ecommerce & Retail
Recover carts, sync inventory alerts, and personalize support with order visibility.
SaaS & Product
Onboard users, surface expansion signals, and manage renewals with success scorecards.
Financial Services
Automate secure workflows, monitor sentiment, and manage regulatory messaging.
Healthcare & Wellness
Coordinate patient outreach, reminders, and support with HIPAA-grade safeguards.
Scale smarter with Lamdesk’s AI operating system
A shared data foundation powers fast responses, personalized journeys, and predictive insights—without bolting on point tools.
Customer DNA
Every interaction, account, and signal instantly synced across products so teams have the same context.
- 360° profiles with AI-enriched attributes
- Timeline view of conversations, journeys, revenue
Automations & agents
Drag-and-drop flows plus conversational AI handle repetitive tasks while routing high-value moments to humans.
- Prebuilt recipes for support, marketing, sales
- Auto-learning AI agents trained on your content
Predictive insights
Forecast churn, pipeline, and workload automatically with dashboards that adapt to each role.
- Goals & alerts shared across teams
- Weekly insight digest powered by Lamdesk AI
All-in-one platform
Customize roles, permissions, and workflows without code
Design the exact workspace each team needs. Lamdesk offers component-level controls and APIs with enterprise security baked in.
Purpose-built infrastructure to support millions of conversations
Lamdesk runs on a globally distributed architecture with built-in redundancy, security, and real-time processing.
Redundant data centers with automated failover and 24/7 SRE coverage.
Messages and events processed every day across channels.
Edge caching and streaming pipelines keep experiences instant.
Enterprise response SLAs, dedicated CSMs, and proactive monitoring.
Experience the AI customer platform that powers modern growth teams
Join thousands of teams that orchestrate marketing, support, and revenue in a single workspace. We’ll migrate your data and automations for free.