Product engineering
Build fast, reliable customer engagement workflows across inbox, AI, voice, campaigns, and analytics.
Careers at Lamdesk
Build the workspace behind modern customer teams.
Lamdesk brings support, marketing, AI agents, voice, live chat, and workflows into one product. We are looking for builders who care about clarity, speed, and real customer outcomes.
Work
Product
Team
Remote
Mission
AI CX
Product
Inbox, AI, voice
Customers
Support and success
Growth
Campaigns and ads
Where you can help
Build across product, customers, AI, and growth.
Lamdesk sits at the center of customer conversations. That creates meaningful work across engineering, design, success, operations, and marketing.
Customer experience
Help teams launch Lamdesk, organize support operations, and improve customer journeys.
AI and automation
Shape AI agents, workflow routing, summaries, voice use cases, and responsible automation patterns.
Growth and marketing
Tell clear stories about support, sales, campaigns, click-to-ads, and modern customer operations.
1
workspace connecting support, sales, AI, and campaigns
Team culture
Work on real workflows, not vague software.
Customer-facing teams use Lamdesk to answer buyers, recover sales, automate support, launch campaigns, and keep conversations organized across channels.
How we work
Small-team standards for product quality.
We prefer direct communication, useful prototypes, careful implementation, and measurable customer value.
Clear work
We value writing, ownership, and decisions that make the product simpler for customers.
Customer context
We build from real support, sales, and operations workflows instead of abstract feature lists.
Practical AI
Automation should reduce busywork, preserve trust, and hand off when humans are needed.
Secure by default
Customer conversations, campaigns, contacts, and AI workflows deserve careful handling.
Focus roles
Roles we want to meet people for.
If one of these areas matches your background, send a profile and a short note about the kind of work you want to own.
Engineering
Frontend Product Engineer
Own polished product surfaces for inbox, campaigns, workflows, and marketing pages.
Customer
Implementation Specialist
Help customers connect channels, launch workflows, and train teams on Lamdesk.
Product
AI Workflow Builder
Design reusable AI agent, voice, and support automation templates for growing teams.
Hiring process
A practical process, focused on the work.
We keep interviews direct and relevant. The goal is to understand how you think, build, communicate, and work with customers.
Step 1
Share your profile and the kind of work you want to own.
Step 2
Talk with the team about product judgment and customer workflows.
Step 3
Complete a practical work sample or portfolio review.
Step 4
Meet the people you would work with day to day.
Apply
Tell us what you want to build.
Send your profile, portfolio, GitHub, LinkedIn, or a short note. Include the role area you are interested in and the strongest work you have done.
careers@lamdesk.com