Business API support, templates, campaigns, and inbox replies.
Route WhatsApp support, marketing replies, and handoffs from the same customer record.
Lamdesk connects channels, stores, couriers, payments, calendars, spreadsheets, and internal systems so teams can answer, route, automate, and measure without switching tabs.
35
Total integrations
9
Fast-track list
7
Categories
Pipeline preview
Unified contextCustomer context becomes available to inboxes, AI agents, campaigns, and workflows.
Website Live Chat
LamVoice
Gmail
Shopify
WooCommerce
Wix
Razorpay
Delhivery
Shiprocket
XpressBees
Integration coverage
Ready integrations are available inside Lamdesk today. Additional integrations listed here are part of the active expansion roadmap and can be prioritized through a demo or implementation request.
Bring every customer conversation into one workspace.
Business API support, templates, campaigns, and inbox replies.
Route WhatsApp support, marketing replies, and handoffs from the same customer record.
Handle Instagram DMs and customer replies.
Bring visual commerce conversations into Lamdesk with owner, tag, and AI context.
Manage Page messages beside every other channel.
Keep Messenger conversations visible in the same support and sales queue.
Connect bot-powered support conversations.
Use Telegram for direct messages, customer alerts, and workflow-driven responses.
Handle professional network conversations.
Bring lead and customer messages from LinkedIn into your team workflow.
Install Lamchat on your website.
Capture visitors, answer FAQs, route chats, and hand off to agents in real time.
Cloud calling, call queues, and AI call notes.
Make voice part of the same customer timeline as chat, email, and campaigns.
Monitor and reply to brand conversations.
Planned for DMs, mentions, and customer support workflows.
Serve regional messaging audiences.
Planned for LINE Official Account support and automation flows.
Support WeChat customer conversations.
Planned for WeChat Official Account messaging and service workflows.
Connect business inboxes and shared support accounts.
Connect Google Workspace and Gmail accounts.
Keep email conversations inside the same queue as chat, social, and voice.
Connect Outlook and Microsoft business mail.
Bring Microsoft 365 email into shared team support workflows.
Use Zoho Workspace email in Lamdesk.
Connect Zoho Mail accounts for team inbox handling and customer context.
Connect compatible email accounts.
Use universal IMAP support for mailboxes outside Google, Microsoft, and Zoho.
Use your own outbound email server.
Planned for SMTP-compatible systems like SendGrid, Postmark, SES, and Mailgun.
Sync order context from stores and marketplaces.
Sync orders, products, tags, and customer support context.
Resolve order questions, cart recovery, cancellations, and storefront support faster.
Connect WordPress store orders and customers.
Being added for WooCommerce order sync, support routing, and customer timelines.
Bring Wix store support into Lamdesk.
Being added for order questions, customer records, and ecommerce workflows.
Enterprise commerce order context.
Planned for Magento stores that need order-aware support operations.
Track payment outcomes and route payment conversations.
Payment links, payment status, and refunds for India.
Give agents payment context while handling COD, failed payments, and refunds.
Global payments and subscription context.
Planned for payments, invoices, subscriptions, and disputes inside Lamdesk.
Automate delivery, tracking, RTO, and shipping updates.
Track shipments and automate delivery updates.
Use shipment status in support replies, workflows, and customer notifications.
Shipping aggregator sync for ecommerce operations.
Being added for labels, tracking, RTO workflows, and shipping support.
Courier tracking and delivery operations.
Being added for shipment events, RTO routing, and customer delivery updates.
Hyperlocal delivery and logistics updates.
Being added for delivery visibility and operational handoffs in Lamdesk.
AI-powered shipping aggregator workflows.
Planned for shipping updates, COD status, and branded tracking journeys.
International shipping aggregation.
Planned for global shipment sync and cross-border order support.
Domestic and international courier tracking.
Planned for shipment tracking, delivery events, and proactive updates.
Move customer data into sheets, calendars, and schedules.
Append leads, orders, and support records to sheets.
Move customer data from workflows into Google Sheets without manual exports.
Create events from workflows and support moments.
Schedule callbacks, meetings, demos, and follow-up tasks from automation flows.
Booking links and meeting handoffs.
Being added for sales demos, support appointments, and automated scheduling.
Connect internal systems with APIs, webhooks, and workflows.
Build custom integrations with events and APIs.
Connect internal tools, CRMs, order systems, data platforms, and custom apps.
Call external APIs from Lamdesk workflows.
Trigger custom API calls when a customer asks, buys, books, pays, or escalates.
Push customer and lead events into your CRM.
Use Lamdesk workflows to keep pipeline systems updated with conversation outcomes.
SDKs for deeper platform extensions.
Planned for teams building bespoke workflows around Lamdesk data.
How Lamdesk uses integrations
Every integration can become a trigger, context source, action, or reporting signal. That is how support, sales, shipping, payments, and marketing stay on the same customer timeline.
01
Message, order, payment, booking, delivery, or API event.
02
Customer, channel, intent, order, owner, and priority become context.
03
Reply, route, update, schedule, sync, refund, or notify through workflows.
04
Every connected moment stays on the customer timeline.
Need another app?
If your stack includes another CRM, courier, marketplace, booking tool, ERP, payment provider, or internal platform, Lamdesk can connect it through native connectors, webhooks, HTTP actions, or custom implementation.