WhatsApp campaigns
Send offers, updates, reminders, and recovery messages.
Campaign software
Launch chat, email, and voice campaigns from one workspace.
Reach the right customers, automate replies with AI agents, and keep every response connected to the customer timeline.
Channels
6+
chat, email, voice
Follow-up
24/7
AI coverage
Revenue
3.4x
campaign ROI
Campaign setup
Audience
Message
Voice script
Follow-up
Festive cart recovery
Ready8,420
audience
38%
reply rate
1,240
orders
AI follow-up
If customer replies with pricing question, qualify interest and offer a callback.
Channels
Campaigns for the conversations customers actually answer.
Run outreach across chat, email, WhatsApp-style messaging, and AI voice follow-up without splitting your customer records.
Voice campaigns
Use AI voice agents for callbacks, confirmations, and payment reminders.
Email campaigns
Reach customers with longer updates and lifecycle messages.
Live chat nudges
Trigger timely messages based on behavior and intent.
Sales follow-ups
Qualify leads and move hot prospects to your sales team.
Support updates
Notify customers about orders, returns, outages, and next steps.
How it works
From segment to follow-up in one campaign flow.
Build an audience, send the message, let AI handle replies, and sync every outcome back to the workspace.
01
Choose audience
Segment by behavior, order, channel, tag, or lifecycle.
02
Build message
Write chat, email, or voice scripts with approved content.
03
Launch safely
Schedule sends, respect limits, and avoid duplicate outreach.
04
Follow up
Use AI agents and workflows to continue the conversation.
3.4x
sample campaign return tracked with replies and outcomes
Campaign planning
Plan the audience once, then let replies continue naturally.
Lamdesk keeps campaign strategy close to live customer conversations, so marketing, sales, and support can work from one shared view.
Capabilities
Everything needed to send, respond, and measure.
Campaigns are connected to inbox, AI agents, workflows, and customer history from the start.
Audience segmentation
Build lists from tags, orders, events, channels, and customer fields.
AI follow-up
Let AI agents answer replies, qualify interest, and summarize outcomes.
Voice campaign support
Run call campaigns for reminders, feedback, confirmations, and sales.
Campaign analytics
Track sends, replies, conversions, handoffs, and follow-up status.
Workflow triggers
Update records, assign owners, tag contacts, and create next actions.
Customer context
Every campaign reply lands back in the customer timeline.
42k
sent
11.8k
replies
3.4x
ROI
Reply outcomes
Interested64%
Needs callback51%
Support question38%
Reporting
Know which campaigns create conversations and revenue.
Track delivery, replies, conversions, AI-handled responses, and human handoffs in one view.
Use cases
Campaigns for revenue, support, and operations.
Use targeted outreach for moments where timing and follow-up matter.
Cart recovery
Follow up with buyers who showed intent but did not complete purchase.
AudienceOfferAI reply
Payment reminders
Send chat reminders or run AI voice calls for pending payments.
Voice callStatus syncEscalation
Product launches
Announce new products and route interested customers to sales.
TargetingRepliesLead handoff
FAQ
Campaign questions.
Short answers about Lamdesk campaign automation.
What channels can Lamdesk campaigns use?
Lamdesk campaigns can support customer outreach across chat, WhatsApp, email, and AI voice journeys depending on your workspace setup.
Can campaigns trigger AI agents?
Yes. Campaign replies can be handled by AI agents for qualification, support answers, summaries, and handoff to a human team.
Can I segment campaign audiences?
Yes. You can segment audiences by tags, customer fields, order status, lifecycle stage, channel, and previous activity.
Do campaign replies appear in the inbox?
Yes. Replies return to the shared customer inbox and timeline so agents can continue with full context.
Ready to launch?